A clear, plain-English agreement between you and Hostbala governing your managed SaaS platform subscription.
These Terms of Service ("Terms") form a legally binding agreement between you ("Subscriber", "Client", or "you") and Hostbala LLC. By creating an account at portal.hostbala.com or subscribing to any Hostbala managed SaaS plan, you agree to these Terms.
Our services include fully managed, industry-specific software platforms for Ecommerce, Healthcare, Schools & Education, Booking & Appointments, Business & Corporate, and Restaurant operations — delivered as a low monthly or annual subscription.
By accessing our website, creating a portal account, or subscribing to any Hostbala plan, you confirm you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If acting on behalf of a business, you represent you have authority to bind that entity.
Hostbala provides fully managed, industry-specific SaaS platforms on a subscription basis. Instead of a one-time custom development fee ($10,000–$50,000+), your subscription covers the build, hosting, maintenance, updates, and support of your entire platform.
Specific features are defined by your selected plan at portal.hostbala.com.
All subscriptions are managed at portal.hostbala.com.
Monthly or annually per your selected plan. Billing begins on the subscription activation date.
Subscriptions auto-renew at period end unless cancelled before the renewal date.
Processed via PCI-compliant processor. Hostbala never stores your full card details.
We retry failed charges and notify you by email. Continued non-payment may suspend service.
At least 30 days' notice before any price increase. Continued use = acceptance.
Prices may exclude taxes applicable to your jurisdiction. You are responsible for those taxes.
You may cancel your subscription at any time via the client portal.
After subscription activation, Hostbala begins configuring your industry-specific platform. Our target is delivery within 14 calendar days, subject to your timely content submission and approvals.
Your subscription is managed at portal.hostbala.com.
You may not use your Hostbala platform or portal for:
Violations may result in immediate suspension or termination without refund. Illegal activity will be reported to relevant authorities.
The platform infrastructure, codebase, proprietary tools, and templates remain the exclusive property of Hostbala LLC. Your subscription grants a limited, non-exclusive, non-transferable right to use the platform during the active subscription period.
Your brand assets, business content, client data, and workflows remain your intellectual property. Hostbala makes no ownership claim over Client Content.
Our platform may incorporate open-source tools governed by their own licenses, which remain unaffected by this agreement.
Hostbala targets high platform availability but does not guarantee uninterrupted service.
Your platform may integrate with third-party services such as payment gateways, SMS providers, or analytics tools. These are subject to the respective provider's own terms and privacy policies.
From time to time, Hostbala may offer a limited-time promotional free website service as part of its marketing activities. This offer is separate from our paid subscriptions, custom development, hosting, domain registration, SEO, support retainers, or other commercial services.
Upon termination, your platform access ceases immediately. Sections covering payment obligations, IP rights, disclaimers, and liability survive termination.
The Hostbala platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Hostbala expressly disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and uninterrupted or error-free operation.
Hostbala's total cumulative liability for any claims arising from these Terms shall not exceed the total subscription fees you paid in the three (3) months immediately preceding the claim.
Hostbala shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business opportunities — even if advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Hostbala LLC and its officers, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of the platform, violation of these Terms, Client Content that infringes third-party rights, or your violation of applicable laws.
These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict of law principles. Disputes shall first be attempted via good-faith negotiation. If unresolved within 30 days, binding arbitration in Albuquerque, New Mexico, under AAA rules applies. Either party may seek injunctive relief in court to prevent irreparable harm.
We may modify these Terms at any time. For material changes we will:
Continued use after the effective date constitutes acceptance. Cancel before the effective date if you do not agree.